My research employs empirical and behavioral methods to address operations management problems, with the following goals:

(1) Improve the quality of care delivery and equitable access to care in healthcare systems, especially pharmaceutical supply chain.

(2) Advance the integration of technologies within organizations, focusing on human-AI interactions.

I conduct my work in close collaboration with industry partners, practitioners, and scholars. Additionally, I have served as a consultant to several leading pharmaceutical companies at McKinsey and IQVIA, as well as to nonprofit organizations focused on mental health care.